IBM offcampus in Kanpur

Company       IBM India Pvt Ltd.
Website        www.ibm.com
Eligibility        B.E/B.Tech
Experience     Freshers
Location        Bangalore,Hyderabad,Kanpur-U.P



Job Position : IT Help desk - Technical Support Associate (100% voice programmes)

** This role is not into BPO domain.

Shift : Yes (Should be Flexible)

Hire Type : Regular

Walk-In Location : PSIT Kanpur ,Uttar Pradesh

Job Location(s) : Bangalore / Hyderabad
(Relocation allowance will be provided in case of relocation as per business demand)

CTC :
• Freshers - 2 to 2.5 Lakhs
• Candidates with experience upto 12 Months - 2.5 to 3 Lakhs

Eligibility Criteria : 
• B.E/B.Tech-2011 Passouts
• NO percentage criteria 

Desired Experience : 0-1 Years 

General Skills required :
• Must have good communication skills
• Must have knowledge on Computer Hardware and Networking concepts
• Must be willing to work in Shifts

Job Role : IT Help desk - Technical Support Associate (100% voice programmes)
• Provide Technical solutions to the external customers
• Awareness of basic networking concepts and technologies.
• Proficient in network connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN 
• Understanding of operating systems, Windows 2000/NT/XP, configuration options and Troubleshooting 
• Browser Support - Internet Explorer
• Ability to identify basic hardware parts and aware of basic hardware concepts
• User level familiarity with at least one e-mail client - Outlook, Notes etc.
• Skilled in commercially standard software applications and major desktop operating systems.

Selection Process :
• Step 1: Group Discussion (We have eliminated the test process for this hiring)
• Step 2: F2F interview (We will check candidates communication skills in detail)
• Step 3: Confirmation of short-lists and candidate documentation 

Mandatory documents to be carried for the interview :
• Updated Resume
• Passport size photograph
• All the mark sheets, Provisional Degree Certificates / Degree Certificates (without fail)
• One photo ID proof (Driver's license / Voter's Id card / Passport)

Walk-In Date : On 25th July 2011 (Wednesday) : 08.30 AM sharp

Walk-In Venue : 
PSIT
Kanpur,Uttar Pradesh