Company IBM India Pvt Ltd.
Website www.ibm.com
Eligibility B.E/B.Tech
Experience Freshers
Location Bangalore,Hyderabad,Noida
Job Position : IT Help desk - Technical Support Associate (100% voice programmes)
** This role is not into BPO domain.
Shift : Yes (Should be Flexible)
Hire Type : Regular
Walk-In Location : Sharda University Noida
Job Location(s) : Bangalore / Hyderabad
(Relocation allowance will be provided in case of relocation as per business demand)
CTC :
• Freshers - 2 to 2.5 Lakhs
• Candidates with experience upto 12 Months - 2.5 to 3 Lakhs
Eligibility Criteria :
• B.E/B.Tech-2011 Passouts
• NO percentage criteria
Desired Experience : 0-1 Years
General Skills required :
• Must have good communication skills
• Must have knowledge on Computer Hardware and Networking concepts
• Must be willing to work in Shifts
Job Role : IT Help desk - Technical Support Associate (100% voice programmes)
• Provide Technical solutions to the external customers
• Awareness of basic networking concepts and technologies.
• Proficient in network connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN
• Understanding of operating systems, Windows 2000/NT/XP, configuration options and Troubleshooting
• Browser Support - Internet Explorer
• Ability to identify basic hardware parts and aware of basic hardware concepts
• User level familiarity with at least one e-mail client - Outlook, Notes etc.
• Skilled in commercially standard software applications and major desktop operating systems.
Selection Process :
• Step 1: Group Discussion (We have eliminated the test process for this hiring)
• Step 2: F2F interview (We will check candidates communication skills in detail)
• Step 3: Confirmation of short-lists and candidate documentation
Mandatory documents to be carried for the interview :
• Updated Resume
• Passport size photograph
• All the mark sheets, Provisional Degree Certificates / Degree Certificates (without fail)
• One photo ID proof (Driver's license / Voter's Id card / Passport)
Walk-In Date : Will be intimated soon.
Walk-In Venue :
Sharda University
Noida
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